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Our Commitment to You

When choosing a computer services provider, it is important from the start that you find someone you can trust, to give you the best advice, and that their services and products give you value for your money.

We are totally committed to giving you the customer service that you deserve.  Honest, clear communication plays a big part in our relationship with our customers and so we would like to show you what you can expect as a client of ours:

When you phone us, it's refreshing to know that your call will be answered by a friendly human being rather than an irritating automated voice menu. 

We will listen carefully to your requirements and learn about how your business operates, to ensure that our advice and solutions are relevant to you.

You can always expect and will get a prompt, friendly and courteous service from everyone working within the company.

We will not make promises we cannot keep.  We'll be honest, truthful and "upfront" with you at all times.

If there are ever any queries or problems, we will communicate with you every step of the way, to ensure you are always informed of what is happening. Our priority will be to resolve them in the fastest time possible and with the least inconvenience to you.

You will always get advice & products that are the most up to date and best available, because we are constantly updating our knowledge to keep pace with ever-changing computer technologies.

We will always offer you the most cost effective solution, whether we are resolving your computer problems or meeting your changing technology needs.

We will continue to work with you until you are absolutely thrilled with the solution we provide you.

Everyone working in our company has extensive knowledge about computers and all other related products.  They are passionate about their role within the organisation. This means that you will always get to speak to someone that knows what they are talking about and can give you the best advice.

You can be confident that you're getting the best possible service and advice because we know what we're doing - our staff are used to supporting thousands of computers in large corporate environments where time literally is money.  We can also call on the experience of over 450 Computer Troubleshooters franchisees globally.

 

So how do you choose a company to help with your technology needs?  What sets us apart from the other 50 or more companies in the Yellow Pages?  Let the USA’s Entrepreneur Magazine help you to make that decision.

Computer Troubleshooters has the unique advantage of a global presence.  Our knowledgeable, helpful franchisees fly our branding in more than 40 countries.  This includes the USA where the competition is especially fierce.

In that market, Entrepreneur Magazine has developed an enviable reputation for being the leading source of business information.  Their annual Franchise 500® ranks franchise companies by objective, quantifiable measures including financial strength and stability, the number of years in business, litigation and the percentage of franchise terminations.   They also list the top franchises in each of their 100-plus categories.

We’re extremely proud of our place in Entrepreneur Magazine’s rankings.  From a business started in Coffs Harbour, NSW, we can play with the big boys in the USA and boldly display our business pedigree.

The Computer Troubleshooters Aspley office is focussed on your needs in north Brisbane.  You can also rest assured that we have the backing of a global organisation.  Are you sure if that other computer guy will even be around in 12 months time?  

View our current rankings here at Entreprenuer.com

Call us FREE today on 1800 332 032

Or send us details of your problem or query via our on-line service request page.

"We use Computer Troubleshooters for all our work and problems on our PC’s.  Since Computer Troubleshooters has been coming to us we have been very happy with their work.  We find them to be very prompt, friendly and courteous and would recommend them to anyone that is looking for  reliable, efficient computer troubleshooters."

Kathy Oskam
Administration Manager, 
AQUADUX PTY LTD 
http://www.aquadux.com.au

 

"Our software provider in Sydney recommended Tony Cuff to us over 2 years ago, after a long string of networking difficulties were wasting hours of valuable time every month. Not only did Tony sort out our problems, he did it with a fraction of the new hardware and other costs we were being quoted by other firms. Since then Tony has handled all our hardware purchases and system support with his typical good value, quick response and practical solutions."

Chris Jensen
Director

THE GAP VETERINARY SURGERY

 

"Testimonial #1 here" - na

A member of the Computer Troubleshooters franchise network
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PO Box 778 • Aspley • Brisbane QLD 4034 • 1800 332 032
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