Are you tearing your hair out with frustration from computer viruses, error
messages and other
problems? Or maybe things are ok but you're thinking about upgrading and don't
know where to start or what all the jargon means? Relax - every day Computer Troubleshooters
around the globe are helping people just like you.
Here's a sample of some of the technology areas you can get help with.
If you don't see your specific need listed, just make a free phone call to us
and describe your situation. We'll see if we can help or if we can
recommend an expert in that field.
Hardware
Setup, Support, Troubleshooting and Repair
Followed the instructions but your new
gadgets are still not working? Does your computer refuse to come to life
even though you know it's plugged in? We can troubleshoot your hardware problems
then discuss with you the best options for repair or replacement.
Hardware Upgrades
Sometimes older computers just can't
handle any more new software or new gadgets. But upgrading some components
may be a cheaper option than buying a whole new computer. We can provide
advice on upgrading your current PC with more memory,
new DVD drives, bigger hard drives, or other
components. And to save you time, our comprehensive quote will also
include us installing the parts, at your place if possible.
Independent Advice
and Consulting
Technology can be a minefield of jargon
and convincing salespeople. We'll talk to you in English about your
requirements and what technology you really need. We use and recommend
Microsoft's Small Business
Assessments for capturing your goals and how your business works, then matching technology
to those needs.
Internet and
Email Setup and Troubleshooting
Do you feel lost without your email or
the internet? Is your internet provider being less than helpful? We can
address any issues related to your computer and confirm if you indeed have a
'working' setup. Then we'll intercede on your behalf and talk to your ISP
- we can use jargon right back at them and will stay on the case until you get
the results you deserve.
Virus Protection
and Internet Security
There are so many different anti-virus
programs out there, and just because they are sold by major retailers doesn't
mean they are the best! We can advise, supply and install virus protection
software and Internet security tools for your computer. If it's too late,
our computer tune-up will find and remove the culprits lurking amongst your
computer's system files.
Networking
Two computers - one internet connection?
5 computers and a team working on one Word document? Or how about surfing
the net with your laptop from the comfort of your hammock, poolside? We
can advise on, supply and install equipment to get you 'networked' via cables or
wireless. And we'll talk to you about other important considerations such
as best practices for file-sharing and backups.
Cleaning
and Reactive Maintenance
Are your computer's responses less than
enthusiastic? Does it not seem to have the same 'get up and go' as when you first bought it? We
can help with one-off or regular cleaning and maintenance
services, to keep your PC working the way it should. If you'd prefer,
we'll clean-up and tune-up your PC then show you how to maintain it.
Monitoring
& Proactive Maintenance
Taking a gamble & hoping that your
computer will work when you turn it on on Monday morning? Do you know if
your hard disk has been experiencing errors or will you only find out when it
crashes completely? Our industry-leading managed services program will
monitor your systems 24x7 for any 'hidden' problems and alert us so they can be
addressed before they turn into major outages.
Software Installation, Support
and Troubleshooting
Is your computer running well, but one
particular program is misbehaving and bringing up error messages? We can
help diagnose problems with most major software packages. If your current
software support helpdesk is less than helpful, we can talk technical to them
and help you get the results you deserve .
Training
Would you like a few tips and tricks to
make your life easier? We can explain things in plain english, work out what you
do already know, and then plan some training to take your skills to the next
level. You'll be emailing or searching the Internet in no time - we make
it easier than learning to drive!
and More...
Call us free if your situation doesn't
quite seem to fit this list!
Error
Messages?
Is your computer running
slowly? Locking up? Displaying error messages or unwanted advertising?
Our
30 Step Tune-Up may bring your computer back to life!